ADVANCED CARE MEDICAL CENTER(MAIN) AL QOUZ 3

I had a very bad experience with this General dentist Dr. Prabu Natarajan. I want to use my Insurance then he said after 1day before he do the treatment because he need to send in my insurance company then i said i want to remove now,Then he said you can pay cash and i will give reimbursement form. I said okay i will pay cash then give the reimbursement form then he proceed he put two anesthesia. Like almost 10mind. before he do the treatment but i don’t know what he is waiting to start the Teeth extraction and then suddenly he call someone and then he said We cannot give you reimbursement form i said why? you said to me a while a go i can pay cash but you will give reimbursement form so i decide to start the treatment. Then he is being rude the way he talk to me. IT’S NO RESPECT IN THE CLIENTS! He is a professional DR. but the thing, He’s not wearing uniform, the way he treat me yesterday he’s not look like a professional DR. First off all it’s his fault. I have been injected with anesthesia but he said he is not sure that he can give me the reimbursement form. Then he start to talk to me rude. then check the picture he’s not wearing uniform the uniform is in the chair and i don’t have a cover in my chest which is mandatory to put every treatment. everywhere dental clinic you go there’s Proper hygiene proper procedure and Proper SERVICE!

I had a very bad experience with this clinic. I went at 6:00 pm after they confirmed to me twice that a dentist would be available until 8:30 pm, but when I arrived there was no dentist at all. They then told me that a doctor at the Jebel Ali branch would be available until 9:00 pm. I drove there and arrived at 7:00 pm, but she had already left. This is completely unprofessional and shows no respect for patients’ time. I wasted my evening because of their incorrect information. Honestly, this is the worst medical center I have visited in the UAE. I do not recommend this clinic to anyone.

I do not recommend this medical facility at all. The receptionist shows a complete lack of courtesy and professionalism. They delay everything, behave rudely, and fail to provide proper information. Instead of assisting patients, they speak in an arrogant manner and ignore you unless you actively try to get their attention. Patients deserve care, respect, and proper guidance — not this kind of dismissive and unhelpful treatment.

Thear is pharmacy staff very bad behaviour and thay don't have manners you keep like this staff you will lose your business he saying whear you what to complaint complaint his saying like that it's men's management also supporting him I have more then 120 working oundar me before anything happens my staff I send this madical but now we will send another medical we options but this not correct way to do your staff

I have good experience in this clinic Especially nursing staff Pranav,he was taking me dressing everyday,he is so polite and kind and competent of clinical methods