800 Pharmacy | Business Bay
DubaiMed AI Analysis
800 Pharmacy | Business Bay is a 24/7 pharmacy with an extensive online catalog and delivery service in Dubai/Abu Dhabi. Public evidence is mixed: some customers praise helpful staff and fast service, while several reviews report wrong or undelivered orders, alleged counterfeit products, and poor customer support; the website lists many product categories but shows no professional credentials.
Customers needing 24/7 access to OTC medicines, supplements, and consumer health products who are willing to verify orders and exercise caution.
Pros
- •Operates 24/7 and advertises delivery across Dubai and Abu Dhabi (website).
- •Extensive online catalogue covering medicines, supplements, skincare, baby care and home healthcare (website).
- •Some reviewers report helpful, knowledgeable staff and fast service (positive reviews).
Considerations
- •Multiple reviews report incorrect items, non-delivery with money taken, and poor customer-service response.
- •At least one reviewer alleges receiving a counterfeit product that caused an allergic reaction and lack of remedy.
- •No visible credentials, licences or staff qualifications on the website or in reviews.
Detected Specialties
This analysis is generated from public Google reviews and website content. It is not a medical or regulatory assessment. You can verify this provider's licence in the official DHA medical directory.
Score Breakdown
5 reviews analyzed · website readMixed public feedback with several serious complaints about incorrect or undelivered orders and alleged counterfeit products plus lack of visible credentials lowers trust and clinical confidence; 24/7 delivery and some positive service comments prevent a very low rating.
What the DubaiMed rating means
The DubaiMed Rating is our own 0–100 quality score, derived by AI from Google reviews, website details, facilities, and credentials. The badge color shows the score tier at a glance:
Strong (80–100) — Consistently high-quality signals across reviews, facilities, and credentials.
Fair (60–79) — Solid overall, with some mixed or limited signals worth reviewing.
Weak (Below 60) — Weaker or inconsistent signals — check the reviews and details closely.
Photos
Recent Google Reviews
Very disappointing experience. I ordered Vitamin B12 (1000 mcg) but received 100 mcg instead. When I contacted the pharmacy, they dismissed the issue and said it was not their responsibility, blaming incorrect product images. This reflects poorly on their customer service and attention to accuracy. Customers should be able to trust that what they order is what they receive. I would strongly advise others to be cautious when purchasing from this pharmacy.
Helpful, knowledgeable about my medical condition and he spoke good English.
ordered a supplement, was not delivered and money was taken. poor customer service
Their products are fake i ordered one larosh posay cream that I always use but it was the first time I order it from them.. i got allergy on my face for the first time! When i complained they were unsupported and they refused to do anything , i have reached out to UAE’s customer rights and they will do the needed soon.
Good and speed of service